Curser moving while typing

Hi, This could be due to hardware conflicts. I would first suggest you to run the hardware and device troubleshooter and check if that helps. Refer to the link: http://windows.microsoft.com/en-us/windows7/open-the-hardware-and-devices-troubleshooter   Step 1: I suggest you to try to boot the computer in safe mode and check, Please refer to the below Microsoft article and […]

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Battery “plugged in, charging”, but NOT charging.

Hello Ryanr1083, We have come across with this issue. I would suggest you to get in touch with the system manufacturer and you may have to replace the bettery. You can refer to the links mentioned below, which has similar issues. http://social.answers.microsoft.com/Forums/en-US/vistahardware/thread/f06a5bae-0caf-4eae-ae56-1aec1e1291e6 http://social.answers.microsoft.com/Forums/en-US/w7performance/thread/8f41bb6e-3702-4dd3-8d34-d5a4d1cff915 http://social.answers.microsoft.com/Forums/en-US/vistahardware/thread/765fc712-678d-4c8e-aa00-6abb00e3eb62 http://social.answers.microsoft.com/Forums/en-US/vistaperformance/thread/8a5f9b80-800a-46ce-bdeb-435f411fb7dc I hope this information helps. Please get back to us […]

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Microsoft Arc Keyboard not working

Hello, Were there any changes (hardware or software) made to the computer prior to the issue? Method 1: Run the troubleshooter and check whether the issue is resolved. http://windows.microsoft.com/en-us/windows7/Open-the-Hardware-and-Devices-troubleshooter Method 2: Perform the steps from the articles  mentioned below and check whether the issue persists. http://support.microsoft.com/kb/838398 http://support.microsoft.com/kb/322609 Important:  This section, method, or task contains steps […]

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Crackling in sound

Nope, these are all driver issues or maybe hardware issues. ODJOL : If you’ve upgraded  from Vista (or fresh installed from XP), then you need to install the relevant W7 Specific audio drivers for your device. Go either to your PC/Laptop manufacturer’s website to look for W7 specific drivers. If they don’t support W7 for […]

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Ejecting external hard drive

Hi, The message (This device is currently in use. Close any programs or windows that might be using the device and then try again) is usually the result of an application, file, open document, music or video file or any other application which is in use (running from the USB flash drive) when you try […]

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Internal error occured Scanner driver will be closed code 5,202,52

Hi, ·          Was it working before? ·          Were there any changes made to the computer prior to this issue? Step 1: Verify that the Scanner is detected by the Computer. If the scanner is recognized by the computer, it will be displayed under “Imaging devices” in Device Manager. a.     On the Start menu, right-click My […]

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CD/DVD door won’t open

look for tiny pin hole under door-insert straight paper clip-door should open. go to device manager and check there -cd/dvd roms- for device and up date driver, or cd/dvd web site for same.

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